TCP User Timeout Option

Status of This Memo

This document specifies an Internet standards track protocol for the Internet community, and requests discussion and suggestions for improvements. Please refer to the current edition of the "Internet Official Protocol Standards" (STD 1) for the standardization state and status of this protocol. Distribution of this memo is unlimited.

Copyright Notice

Copyright © 2009 IETF Trust and the persons identified as the document authors. All rights reserved.

This document is subject to BCP 78 and the IETF Trust's Legal Provisions Relating to IETF Documents in effect on the date of publication of this document (http://trustee.ietf.org/license-info). Please review these documents carefully, as they describe your rights and restrictions with respect to this document.

Abstract

The TCP user timeout controls how long transmitted data may remain unacknowledged before a connection is forcefully closed. It is a local, per-connection parameter. This document specifies a new TCP option -- the TCP User Timeout Option -- that allows one end of a TCP connection to advertise its current user timeout value. This information provides advice to the other end of the TCP connection to adapt its user timeout accordingly. Increasing the user timeouts on both ends of a TCP connection allows it to survive extended periods without end-to-end connectivity. Decreasing the user timeouts allows busy servers to explicitly notify their clients that they will maintain the connection state only for a short time without connectivity.

Table of Contents

   1. Introduction ....................................................2
   2. Conventions .....................................................3
   3. Operation .......................................................4
      3.1. Changing the Local User Timeout ............................5
      3.2. UTO Option Reliability .....................................8
      3.3. Option Format ..............................................8
      3.4. Reserved Option Values .....................................9
   4. Interoperability Issues .........................................9
      4.1. Middleboxes ................................................9
      4.2. TCP Keep-Alives ...........................................10
   5. Programming and Manageability Considerations ...................10
   6. Security Considerations ........................................10
   7. IANA Considerations ............................................12
   8. Acknowledgments ................................................12
   9. References .....................................................12
      9.1. Normative References ......................................12
      9.2. Informative References ....................................13

1. Introduction

The Transmission Control Protocol (TCP) specification [RFC0793] defines a local, per-connection "user timeout" parameter that specifies the maximum amount of time that transmitted data may remain unacknowledged before TCP will forcefully close the corresponding connection. Applications can set and change this parameter with OPEN and SEND calls. If an end-to-end connectivity disruption lasts longer than the user timeout, a sender will receive no acknowledgments for any transmission attempt, including keep-alives, and it will close the TCP connection when the user timeout occurs.

This document specifies a new TCP option -- the TCP User Timeout Option (UTO) -- that allows one end of a TCP connection to advertise its current user timeout value. This information provides advice to the other end of the connection to adapt its user timeout accordingly. That is, TCP remains free to disregard the advice provided by the UTO option if local policies suggest it to be appropriate.

Increasing the user timeouts on both ends of a TCP connection allows it to survive extended periods without end-to-end connectivity. Decreasing the user timeouts allows busy servers to explicitly notify their clients that they will maintain the connection state only for a short time without connectivity.

In the absence of an application-specified user timeout, the TCP specification [RFC0793] defines a default user timeout of 5 minutes. The Host Requirements RFC [RFC1122] refines this definition by introducing two thresholds, R1 and R2 (R2 > R1), that control the number of retransmission attempts for a single segment. It suggests that TCP should notify applications when R1 is reached for a segment, and close the connection when R2 is reached. [RFC1122] also defines the recommended values for R1 (3 retransmissions) and R2 (100 seconds), noting that R2 for SYN segments should be at least 3 minutes. Instead of a single user timeout, some TCP implementations offer finer-grained policies. For example, Solaris supports different timeouts depending on whether a TCP connection is in the SYN-SENT, SYN-RECEIVED, or ESTABLISHED state [SOLARIS].

Although some TCP implementations allow applications to set their local user timeout, TCP has no in-protocol mechanism to signal changes to the local user timeout to the other end of a connection. This causes local changes to be ineffective in allowing a connection to survive extended periods without connectivity, because the other end will still close the connection after its user timeout expires.

The ability to inform the other end of a connection about the local user timeout can improve TCP operation in scenarios that are currently not well supported. One example of such a scenario is mobile hosts that change network attachment points. Such hosts, maybe using Mobile IP [RFC3344], HIP [RFC4423], or transport-layer mobility mechanisms [TCP_MOB], are only intermittently connected to the Internet. In between connected periods, mobile hosts may experience periods without end-to-end connectivity. Other factors that can cause transient connectivity disruptions are high levels of congestion or link or routing failures inside the network. In these scenarios, a host may not know exactly when or for how long connectivity disruptions will occur, but it might be able to determine an increased likelihood for such events based on past mobility patterns and thus benefit from using longer user timeouts. In other scenarios, the time and duration of a connectivity disruption may even be predictable. For example, a node in space might experience connectivity disruptions due to line-of-sight blocking by planetary bodies. The timing of these events may be computable from orbital mechanics.

2. Conventions

The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", "MAY", and "OPTIONAL" in this document are to be interpreted as described in [RFC2119].

3. Operation

Use of the TCP User Timeout Option can be either enabled on a per- connection basis, e.g., through an API option, or controlled by a system-wide setting. TCP maintains four per-connection state variables to control the operation of the UTO option, three of which (ADV_UTO, ENABLED, and CHANGEABLE) are new:

USER_TIMEOUT

TCP's USER TIMEOUT parameter, as specified in [RFC0793].

ADV_UTO

UTO option advertised to the remote TCP peer. This is an application-specified value, and may be specified on a system-wide basis. If unspecified, it defaults to the default system-wide USER TIMEOUT.

ENABLED (Boolean)

Flag that controls whether the UTO option is enabled for a connection. This flag applies to both sending and receiving. Defaults to false.

CHANGEABLE (Boolean)

Flag that controls whether USER_TIMEOUT (TCP's USER TIMEOUT parameter) may be changed based on an UTO option received from the other end of the connection. Defaults to true and becomes false when an application explicitly sets USER_TIMEOUT.

Note that an exchange of UTO options between both ends of a connection is not a binding negotiation. Transmission of a UTO option is a suggestion that the other end consider adapting its user timeout. This adaptation only happens if the other end of the connection has explicitly allowed it (both ENABLED and CHANGEABLE are true).

Before opening a connection, an application that wishes to use the UTO option enables its use by setting ENABLED to true. It may choose an appropriate local UTO by explicitly setting ADV_UTO; otherwise, UTO is set to the default USER TIMEOUT value. Finally, the application should determine whether it will allow the local USER TIMEOUT to change based on received UTO options from the other end of a connection. The default is to allow this for connections that do not have specific user timeout concerns. If an application explicitly sets the USER_TIMEOUT, CHANGEABLE MUST become false in order to prevent UTO options (from the other end) from overriding local application requests. Alternatively, applications can set or clear CHANGEABLE directly through API calls.

Performing these steps before an active or passive open causes UTO options to be exchanged in the SYN and SYN-ACK packets and is a reliable way to initially exchange, and potentially adapt to, UTO values. TCP implementations MAY provide system-wide default settings for the ENABLED, ADV_UTO and CHANGEABLE connection parameters.

In addition to exchanging UTO options in the SYN segments, a connection that has enabled UTO options SHOULD include a UTO option in the first packet that does not have the SYN flag set. This helps to minimize the amount of state information TCP must keep for connections in non-synchronized states. Also, it is particularly useful when mechanisms such as "SYN cookies" [RFC4987] are implemented, allowing a newly-established TCP connection to benefit from the information advertised by the UTO option, even if the UTO contained in the initial SYN segment was not recorded.

A host that supports the UTO option SHOULD include one in the next possible outgoing segment whenever it starts using a new user timeout for the connection. This allows the other end of the connection to adapt its local user timeout accordingly. A TCP implementation that does not support the UTO option MUST silently ignore it [RFC1122], thus ensuring interoperability.

Hosts MUST impose upper and lower limits on the user timeouts they use for a connection. Section 3.1 discusses user timeout limits and potentially problematic effects of some user timeout settings.

Finally, it is worth noting that TCP's option space is limited to 40 bytes. As a result, if other TCP options are in use, they may already consume all the available TCP option space, thus preventing the use of the UTO option specified in this document. Therefore, TCP option space issues should be considered before enabling the UTO option.

3.1. Changing the Local User Timeout

When a host receives a TCP User Timeout Option, it must decide whether to change the local user timeout of the corresponding connection. If the CHANGEABLE flag is false, USER_TIMEOUT MUST NOT be changed, regardless of the received UTO option. Without this restriction, the UTO option would modify TCP semantics, because an application-requested USER TIMEOUT could be overridden by peer requests. In this case TCP SHOULD, however, notify the application about the user timeout value received from the other end system.

In general, unless the application on the local host has requested a specific USER TIMEOUT for the connection, CHANGEABLE will be true and hosts SHOULD adjust the local TCP USER TIMEOUT (USER_TIMEOUT) in response to receiving a UTO option, as described in the remainder of this section.

The UTO option specifies the user timeout in seconds or minutes, rather than in number of retransmissions or round-trip times (RTTs). Thus, the UTO option allows hosts to exchange user timeout values from 1 second to over 9 hours at a granularity of seconds, and from 1 minute to over 22 days at a granularity of minutes.

Very short USER TIMEOUT values can affect TCP transmissions over high-delay paths. If the user timeout occurs before an acknowledgment for an outstanding segment arrives, possibly due to packet loss, the connection closes. Many TCP implementations default to USER TIMEOUT values of a few minutes. Although the UTO option allows suggestion of short timeouts, applications advertising them should consider these effects.

Long USER TIMEOUT values allow hosts to tolerate extended periods without end-to-end connectivity. However, they also require hosts to maintain the TCP state information associated with connections for long periods of time. Section 6 discusses the security implications of long timeout values.

To protect against these effects, implementations MUST impose limits on the user timeout values they accept and use. The remainder of this section describes a RECOMMENDED scheme to limit TCP's USER TIMEOUT based on upper and lower limits.

Under the RECOMMENDED scheme, and when CHANGEABLE is true, each end SHOULD compute the local USER TIMEOUT for a connection according to this formula:

   USER_TIMEOUT = min(U_LIMIT, max(ADV_UTO, REMOTE_UTO, L_LIMIT))

Each field is to be interpreted as follows:

USER_TIMEOUT

USER TIMEOUT value to be adopted by the local TCP for this connection.

U_LIMIT

Current upper limit imposed on the user timeout of a connection by the local host.

ADV_UTO

User timeout advertised to the remote TCP peer in a TCP User Timeout Option.

REMOTE_UTO

Last user timeout value received from the other end in a TCP User Timeout Option.

L_LIMIT

Current lower limit imposed on the user timeout of a connection by the local host.

The RECOMMENDED formula results in the maximum of the two advertised values, adjusted for the configured upper and lower limits, to be adopted for the user timeout of the connection on both ends. The rationale is that choosing the maximum of the two values will let the connection survive longer periods without end-to-end connectivity. If the end that announced the lower of the two user timeout values did so in order to reduce the amount of TCP state information that must be kept on the host, it can close or abort the connection whenever it wants.

It must be noted that the two endpoints of the connection will not necessarily adopt the same user timeout.

Enforcing a lower limit (L_LIMIT) prevents connections from closing due to transient network conditions, including temporary congestion, mobility hand-offs, and routing instabilities.

An upper limit (U_LIMIT) can reduce the effect of resource exhaustion attacks. Section 6 discusses the details of these attacks.

Note that these limits MAY be specified as system-wide constants or at other granularities, such as on per-host, per-user, per-outgoing- interface, or even per-connection basis. Furthermore, these limits need not be static. For example, they MAY be a function of system resource utilization or attack status and could be dynamically adapted.

The Host Requirements RFC [RFC1122] does not impose any limits on the length of the user timeout. However, it recommends a time interval of at least 100 seconds. Consequently, the lower limit (L_LIMIT) SHOULD be set to at least 100 seconds when following the RECOMMENDED scheme described in this section. Adopting a user timeout smaller than the current retransmission timeout (RTO) for the connection would likely cause the connection to be aborted unnecessarily. Therefore, the lower limit (L_LIMIT) MUST be larger than the current retransmission timeout (RTO) for the connection. It is worth noting that an upper limit may be imposed on the RTO, provided it is at least 60 seconds [RFC2988].

3.2. UTO Option Reliability

The TCP User Timeout Option is an advisory TCP option that does not change processing of subsequent segments. Unlike other TCP options, it need not be exchanged reliably. Consequently, the specification does not define a reliability handshake for UTO option exchanges. When a segment that carries a UTO option is lost, the other end will simply not have the opportunity to update its local USER TIMEOUT.

Implementations MAY implement local mechanisms to improve delivery reliability, such as retransmitting a UTO option when they retransmit a segment that originally carried it, or "attaching" the option to a byte in the stream and retransmitting the option whenever that byte or its ACK are retransmitted.

It is important to note that although these mechanisms can improve transmission reliability for the UTO option, they do not guarantee delivery (a three-way handshake would be required for this). Consequently, implementations MUST NOT assume that UTO options are transmitted reliably.

3.3. Option Format

Sending a TCP User Timeout Option informs the other end of the connection of the current local user timeout and suggests that the other end adapt its user timeout accordingly. The user timeout value included in a UTO option contains the ADV_UTO value that is expected to be adopted for the TCP's USER TIMEOUT parameter during the synchronized states of a connection (ESTABLISHED, FIN-WAIT-1, FIN- WAIT-2, CLOSE-WAIT, CLOSING, or LAST-ACK). Connections in other states MUST use the default timeout values defined in [RFC0793] and [RFC1122].

      0                   1                   2                   3
      0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1
     +-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+
     |   Kind = 28   |   Length = 4  |G|        User Timeout         |
     +-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+

(One tick mark represents one bit.)

Figure 1: Format of the TCP User Timeout Option

Figure 1 shows the format of the TCP User Timeout Option. It contains these fields:

Kind (8 bits)

This MUST be 28, i.e., the TCP option number [RFC0793] that has been assigned by IANA (see Section 7).

Length (8 bits)

Length of the TCP option in octets [RFC0793]; its value MUST be 4.

Granularity (1 bit)

Granularity bit, indicating the granularity of the "User Timeout" field. When set (G = 1), the time interval in the "User Timeout" field MUST be interpreted as minutes. Otherwise (G = 0), the time interval in the "User Timeout" field MUST be interpreted as seconds.

User Timeout (15 bits)

Specifies the user timeout suggestion for this connection. It MUST be interpreted as a 15-bit unsigned integer. The granularity of the timeout (minutes or seconds) depends on the "G" field.

3.4. Reserved Option Values

A TCP User Timeout Option with a "User Timeout" field of zero and a "Granularity" bit of either minutes (1) or seconds (0) is reserved for future use. Current TCP implementations MUST NOT send it and MUST ignore it upon reception.

4. Interoperability Issues

This section discusses interoperability issues related to introducing the TCP User Timeout Option.

4.1. Middleboxes

A TCP implementation that does not support the TCP User Timeout Option MUST silently ignore it [RFC1122], thus ensuring interoperability. In a study of the effects of middleboxes on transport protocols, Medina et al. have shown that the vast majority of modern TCP stacks correctly handle unknown TCP options [MEDINA]. In this study, 3% of connections failed when an unknown TCP option appeared in the middle of a connection. Because the number of failures caused by unknown options is small and they are a result of incorrectly implemented TCP stacks that violate existing requirements to ignore unknown options, they do not warrant special measures. Thus, this document does not define a mechanism to negotiate support of the TCP User Timeout Option during the three-way handshake.

Implementations may want to exchange UTO options on the very first data segments after the three-way handshake to determine if such a middlebox exists on the path. When segments carrying UTO options are persistently lost, an implementation should turn off the use of UTO for the connection. When the connection itself is reset, an implementation may be able to transparently re-establish another connection instance that does not use UTO before any application data has been successfully exchanged.

Stateful firewalls usually time out connection state after a period of inactivity. If such a firewall exists along the path, it may close or abort connections regardless of the use of the TCP User Timeout Option. In the future, such firewalls may learn to parse the TCP User Timeout Option in unencrypted TCP segments and adapt connection state management accordingly.

4.2. TCP Keep-Alives

Some TCP implementations, such as those in BSD systems, use a different abort policy for TCP keep-alives than for user data. Thus, the TCP keep-alive mechanism might abort a connection that would otherwise have survived the transient period without connectivity. Therefore, if a connection that enables keep-alives is also using the TCP User Timeout Option, then the keep-alive timer MUST be set to a value larger than that of the adopted USER TIMEOUT.

5. Programming and Manageability Considerations

The IETF specification for TCP [RFC0793] includes a simple, abstract application programming interface (API). Similarly, the API for the UTO extension in Section 3 is kept abstract. TCP implementations, however, usually provide more complex and feature-rich APIs. The "socket" API that originated with BSD Unix and is now standardized by POSIX is one such example [POSIX]. It is expected that TCP implementations that choose to include the UTO extension will extend their API to allow applications to use and configure its parameters.

The MIB objects defined in [RFC4022] and [RFC4898] allow management of TCP connections. It is expected that revisions to these documents will include definitions of objects for managing the UTO extension defined in this document.

6. Security Considerations

Lengthening user timeouts has obvious security implications. Flooding attacks cause denial of service by forcing servers to commit resources for maintaining the state of throw-away connections. However, TCP implementations do not become more vulnerable to simple

SYN flooding by implementing the TCP User Timeout Option, because user timeouts exchanged during the handshake only affect the synchronized states (ESTABLISHED, FIN-WAIT-1, FIN-WAIT-2, CLOSE-WAIT, CLOSING, LAST-ACK), which simple SYN floods never reach.

However, when an attacker completes the three-way handshakes of its throw-away connections, it can amplify the effects of resource exhaustion attacks because the attacked server must maintain the connection state associated with the throw-away connections for longer durations. Because connection state is kept longer, lower- frequency attack traffic, which may be more difficult to detect, can already exacerbate resource exhaustion.

Several approaches can help mitigate this issue. First, implementations can require prior peer authentication, e.g., using IPsec [RFC4301] or TCP-MD5 [RFC2385], before accepting long user timeouts for the peer's connections. (Implementors that decide to use TCP-MD5 for this purpose are encouraged to monitor the development of TCP-AO [AUTH_OPT], its designated successor, and update their implementation when it is published as an RFC.) A similar approach is for a host to start accepting long user timeouts for an established connection only after in-band authentication has occurred, for example, after a TLS handshake across the connection has succeeded [RFC5246]. Although these are arguably the most complete solutions, they depend on external mechanisms to establish a trust relationship.

A second alternative that does not depend on external mechanisms would introduce a per-peer limit on the number of connections that may use increased user timeouts. Several variants of this approach are possible, such as fixed limits or shortening accepted user timeouts with a rising number of connections. Although this alternative does not eliminate resource exhaustion attacks from a single peer, it can limit their effects. Reducing the number of high-UTO connections a server supports in the face of an attack turns that attack into a denial-of-service attack against the service of high-UTO connections.

Per-peer limits cannot protect against distributed denial-of-service attacks, where multiple clients coordinate a resource exhaustion attack that uses long user timeouts. To protect against such attacks, TCP implementations could reduce the duration of accepted user timeouts with increasing resource utilization.

TCP implementations under attack may be forced to shed load by resetting established connections. Some load-shedding heuristics, such as resetting connections with long idle times first, can negatively affect service for intermittently connected, trusted peers that have suggested long user timeouts. On the other hand, resetting connections to untrusted peers that use long user timeouts may be effective. In general, using the peers' level of trust as a parameter during the load-shedding decision process may be useful. Note that if TCP needs to close or abort connections with a long TCP User Timeout Option to shed load, these connections are still no worse off than without the option.

Finally, upper and lower limits on user timeouts, discussed in Section 3.1, can be an effective tool to limit the impact of these sorts of attacks.

7. IANA Considerations

This section is to be interpreted according to [RFC5226].

This document does not define any new namespaces. IANA has allocated a new 8-bit TCP option number (28) for the UTO option from the "TCP Option Kind Numbers" registry maintained at http://www.iana.org.

8. Acknowledgments

The following people have improved this document through thoughtful suggestions: Mark Allman, Caitlin Bestler, David Borman, Bob Braden, Scott Brim, Marcus Brunner, Wesley Eddy, Gorry Fairhurst, Abolade Gbadegesin, Ted Faber, Guillermo Gont, Tom Henderson, Joseph Ishac, Jeremy Harris, Alfred Hoenes, Phil Karn, Michael Kerrisk, Dan Krejsa, Jamshid Mahdavi, Kostas Pentikousis, Juergen Quittek, Anantha Ramaiah, Joe Touch, Stefan Schmid, Simon Schuetz, Tim Shepard, and Martin Stiemerling.

Lars Eggert is partly funded by [TRILOGY], a research project supported by the European Commission under its Seventh Framework Program.

Fernando Gont wishes to thank Secretaria de Extension Universitaria at Universidad Tecnologica Nacional and Universidad Tecnologica Nacional/Facultad Regional Haedo for supporting him in this work.

9. References

9.1. Normative References

   [RFC0793]   Postel, J., "Transmission Control Protocol", STD 7,
   
               RFC 793, September 1981.
   
   [RFC1122]   Braden, R., "Requirements for Internet Hosts -
               Communication Layers", STD 3, RFC 1122, October 1989.
   
   [RFC2119]   Bradner, S., "Key words for use in RFCs to Indicate
               Requirement Levels", BCP 14, RFC 2119, March 1997.
   
   [RFC5226]   Narten, T. and H. Alvestrand, "Guidelines for Writing an
               IANA Considerations Section in RFCs", BCP 26, RFC 5226,
               May 2008.

9.2. Informative References

   [AUTH_OPT]  Touch, J., Mankin, A., and R. Bonica, "The TCP
               Authentication Option", Work in Progress, November 2008.
   
   [MEDINA]    Medina, A., Allman, M., and S. Floyd, "Measuring
               Interactions Between Transport Protocols and
               Middleboxes", Proc. 4th ACM SIGCOMM/USENIX Conference on
               Internet Measurement, October 2004.
   
   [POSIX]     IEEE Std. 1003.1-2001, "Standard for Information
               Technology - Portable Operating System Interface
               (POSIX)", Open Group Technical Standard: Base
               Specifications Issue 6, ISO/IEC 9945:2002, December 2001.
   
   [RFC2385]   Heffernan, A., "Protection of BGP Sessions via the TCP
               MD5 Signature Option", RFC 2385, August 1998.
   
   [RFC2988]   Paxson, V. and M. Allman, "Computing TCP's Retransmission
               Timer", RFC 2988, November 2000.
   
   [RFC3344]   Perkins, C., "IP Mobility Support for IPv4", RFC 3344,
               August 2002.
   
   [RFC4022]   Raghunarayan, R., "Management Information Base for the
               Transmission Control Protocol (TCP)", RFC 4022,
               March 2005.
   
   [RFC4301]   Kent, S. and K. Seo, "Security Architecture for the
               Internet Protocol", RFC 4301, December 2005.
   
   [RFC4423]   Moskowitz, R. and P. Nikander, "Host Identity Protocol
               (HIP) Architecture", RFC 4423, May 2006.
   
   [RFC4898]   Mathis, M., Heffner, J., and R. Raghunarayan, "TCP
               Extended Statistics MIB", RFC 4898, May 2007.
   
   [RFC4987]   Eddy, W., "TCP SYN Flooding Attacks and Common
               Mitigations", RFC 4987, August 2007.
   
   [RFC5246]   Dierks, T. and E. Rescorla, "The Transport Layer Security
               (TLS) Protocol Version 1.2", RFC 5246, August 2008.
   
   [SOLARIS]   Sun Microsystems, "Solaris Tunable Parameters Reference
               Manual", Part No. 806-7009-10, 2002.
   
   [TCP_MOB]   Eddy, W., "Mobility Support For TCP", Work in Progress,
               April 2004.
   
   [TRILOGY]   "Trilogy Project", <http://www.trilogy-project.org/>.

Authors' Addresses

   Lars Eggert
   Nokia Research Center
   P.O. Box 407
   Nokia Group  00045
   Finland
   
   Phone: +358 50 48 24461
   EMail: lars.eggert@nokia.com
   URI:   http://research.nokia.com/people/lars_eggert/
   
   Fernando Gont
   Universidad Tecnologica Nacional / Facultad Regional Haedo
   Evaristo Carriego 2644
   Haedo, Provincia de Buenos Aires  1706
   Argentina
   
   Phone: +54 11 4650 8472
   EMail: fernando@gont.com.ar
   URI:   http://www.gont.com.ar/